Living in the best location in Ortisei/
Val Gardena

Arrival/departure

• On the day of arrival, the apartment is available from 2.00 pm. On the day of departure we kindly ask you to vacate the flat by 9.00 am.

Payment

• Bank transfer or cash. We do not accept credit cards.
• Reservations are considered binding upon receipt of a deposit.

Cancellation

• For reservations cancelled up to 3 months prior to the date of arrival, only the deposit will be retained.
• For cancellations up to 3 months - 1 month before the check in, 50% of the total amount must be paid.
• For cancellations up to 1 month - 2 weeks before the check in, 70% of the total amount must be paid.
• For cancellations of less than two weeks before arrival, in case of late arrival or early departure, 90% of the total reservation price will be charged.

Travel insurance

• We would recommend you taking out a travel insurance, our suggestion it the "Europäische Reiseversicherung", which provides cancellation cover also in case of COVID-19 illness despite pandemic status.

Travel insurance

Pets

• We accept little pets according to the agreement.

Smoking

• Smoking is only allowed on the terrace.