New and exclusive apartment in the best location in Ortisei / Val Gardena

Arrival/departure

• On the day of arrival, the apartment is available from 2.00 pm. On the day of departure we kindly ask you to vacate the flat by 9.00 am.

Payment

• Bank transfer or cash. We do not accept credit cards.
• Reservations are considered binding upon receipt of a deposit.

Cancellation

• For reservations cancelled up to 3 months prior to the date of arrival, only the deposit will be retained.
• For cancellations up to 3 months - 1 month before the check in, 50% of the total amount must be paid.
• For cancellations up to 1 month - 2 weeks before the check in, 70% of the total amount must be paid.
• For cancellations of less than two weeks before arrival, in case of late arrival or early departure, 90% of the total reservation price will be charged.

Travel insurance

• We would recommend you taking out a travel insurance, our suggestion it the "Europäische Reiseversicherung".

Pets

• Pets are unfortunately not allowed.

Smoking

• Smoking is only allowed on the terrace.

Guest-PASS - Terms & conditions

• Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.
• The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info.
• The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirol-guestpass.info.

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